Pricing
Simple. Transparent. No surprises.
One pilot fee. One monthly subscription. We don't charge per-booking, take a cut of payments, or invoice per staff seat.
Pilot pricing — first 30 days
50% off production · money-back guaranteed
Most pilots start here
Under 30 keys
Hostels, small guesthouses, single villas, surf camps.
Rp 1,500,000pilot fee
Rp 3,000,000 / month after
Apply for pilot →- Full setup (rooms, POS, gateway, WhatsApp)
- 90-minute on-site staff training
- Daily check-ins for the first week
- Founder access during pilot
- 30-day money-back guarantee
- All product features included
30 to 60 keys
Boutique hotels, bigger hostels, multi-room villas.
Rp 3,500,000pilot fee
Rp 6,000,000 / month after
Apply for pilot →- Everything in the smaller tier
- Multi-outlet POS (café + bar)
- Priority WhatsApp escalation
- Quarterly product training
- 30-day money-back guarantee
- All product features included
Bigger property, multi-property group, or international?
Talk to us directly. The pricing above is for our sweet spot. If you're not it, we'll be honest — and we'd rather find the right fit than oversell.
Email us →How we compare
Honest comparison of what each tool actually does. We updated these claims in 2026; if anything looks wrong on our competitors' side, please tell us.
| Capability | Wisma OS | Cloudbeds | Moka |
|---|---|---|---|
| PMS + reservations | Included | Core feature | Not supported |
| POS + charge-to-room | Built in | Add-on | Standalone |
| WhatsApp inbox | Built in | Limited | Not supported |
| Indonesian payment gateways | Midtrans, Xendit, DOKU | Stripe-first | Limited |
| PPN + service charge math | Per-line, configurable | Bolt-on | Bolt-on |
| Per-booking commission | Zero | Per-booking fees | Zero (no bookings) |
| Per-staff-seat fees | Zero | Per user | Per terminal |
| Money-back guarantee | 30 days | None | Varies |
Pricing FAQ
- What's included in the pilot fee?
- Full setup: provisioning your tenant + property, importing your room inventory and POS catalog from CSV, configuring tax + service charge, wiring the payment gateway, configuring WhatsApp/SMS/email, creating staff accounts, and 90 minutes of on-site staff training. Daily check-ins for the first week. Founder access during the pilot.
- What payment gateway fees should I expect?
- You pay your gateway directly — typically ~0.7% for QRIS, ~2.9% for cards. Wisma takes no cut of your payments. Indonesian gateways (Midtrans, Xendit, DOKU) all publish their rates publicly.
- Do I need to pay for WhatsApp separately?
- Yes — WhatsApp Business API access is via your provider (Fonnte, Twilio, or Meta). Fonnte is typically Rp 200k/month + per-message; Twilio and Meta have their own rates. We don't take a cut.
- Is hosting included in the monthly fee?
- Yes — managed hosting, daily backups, and SSL are all included. If you need to self-host, we can quote separately.
- Can I add more properties later?
- Yes — multi-property pricing isn't published yet because we want to make sure the multi-property switcher polish is shipped first. Email us if you have a multi-property need on the horizon and we'll talk.
- What if it doesn't work for us?
- If at the end of 30 days Wisma hasn't replaced at least one of {your existing PMS, POS, WhatsApp phone, daily-revenue spreadsheet}, we refund the pilot fee. No questions, no haggling. We also export your data within 14 days of any termination.
- Are there annual contracts or discounts?
- Not during pilot. After production, ask us — annual prepay typically saves 1 month, but we'd rather earn your monthly fee than lock you in.
- What about the receipt printer / e-Faktur / OTA push?
- Honest answer — those are roadmap, not shipped. Receipt printing today is browser-print. e-Faktur generates the document but DJP submission is manual. OTA push (sending availability/rates outbound) is not built — we accept inbound modifications. If any of these is a deal-breaker, wait one or two quarters.
See it on your data — pilot in 8 days.
We answer every pilot application personally. Even if it's not a fit, we'll tell you why.